Returns / Sizing / Engraving / Shipping

Return Policy

Tali Gillette Fine Jewelry strives to make every purchase a wonderful experience from start to finish. If in the rare occasion you are not satisfied,and wish to return an item you may contact us within 7 days of purchase and request an authorization at sales@taligillette.com for items that have original packaging and are unworn for a 20% restocking fee which will be applied to your partial refund.


Please note for international orders you will be issued a refund of the cost of the item minus 20% restocking fee. You will be responsible for shipping costs, duty, taxes, customs clearing processing fees at the Country of Origin of the return and upon arrival in the United States. 

 

Please note all rings are made to order and cannot be returned or exchanged.  

 

Sizing

Tali Gillette’s ring sizes are 6,7, and 8. If you are looking to make any modifications please contact info@taligillette.com with any questions. 

 

Engraving

Tali Gillette Fine Jewelry offers engraving services on select items. Please contact info@taligillette.com with your engraving requests. Engraved items are final sale and cannot be returned or exchanged.


Shipping Domestic

Orders are shipped using Fedex, these orders are insured and a signature is required on all shipments. Please note we cannot ship orders to APO/FPO addresses. 


Shipping on International Orders

We offer FedEx shipping on all international orders. Shipping costs will depend on the cost of the item and the country of destination, and are inclusive of delivery fees and insurance, but do not include applicable duties or taxes charged by the country where the goods are being shipped. Please note that the customer is responsible for any and all additional customs charges. Shipping times can vary due to customs delays, but rest assured we do our best to get your order to you as quickly as possible. 

 

Return Address & Contact Information

Attn: Tali Gillette Fine Jewelry 300 Park Avenue 12th Floor New York, NY 10022 

917-576-1205 

 

Delivery Estimates for "Made to Order" Custom Orders 

Please note, all items are made to order. Due to the wide variety of ring sizes and metal color pieces we offer, these pieces require 2-4 weeks to produce. If you need your order shipped by a specific date, please send a note with your order or e-mail info@taligillette.com and we will do our best to accommodate your request.


Terms and Conditions

Tali Gillette Fine Jewelry is known for its signature Mama collection including necklaces, rings, bracelets and other pieces made from the finest quality materials. 


Ethical Sourcing 

All precious metals are “green,” certified 100% recycled and conflict-free by SCS Global Services (a member of the Responsible Jewellery Council). Every diamond we sell conforms to the Kimberly agreement to be conflict-free as well as being certified natural. 


Prices and Descriptions

Prices and product descriptions are subject to change without notice.


Promotions

Any promotions offered by Tali Gillette Fine Jewelry will state the terms in which they can be used, along with any limitations or excluded products. We reserve the right to alter or cancel any promotion without notice. If a promotion is used incorrectly, Tali Gillette Fine Jewelry has the right to cancel these orders and ban the use of the promotion by the user.


Photography

We do our best to photograph and describe our products as accurately as possible. However, viewing images will depend upon the technical specifications and settings of the computer and monitor of the user, and the we do not guarantee the products will be accurately displayed on the user’s monitor. We do provide measurements and finishes to help visualize the piece.


Restrictions

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. 


Errors and Inaccuracies

We do our best to maintain current and accurate information on the site. In the case a mistake does happen, we reserve the right to correct these errors, even after an order has been placed. We will however, contact you before making any edit to your order. We are not responsible for typographical errors regarding price or any other matter.


Billing and Account Information

We reserve the right to refuse any order from anyone to anytimes. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use such comments in any medium. We are, and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Electronic Communications

When you visit the Website, or send any emails to us, you will be communicating electronically with us. You acknowledge that your electronic submissions constitute your agreement and your acceptance to be bound by, and to pay for, such agreements and transactions. Your agreement and intent to be bound by electronic submissions applies to all transactions you enter into on the website, and all records including notices of cancellation, policies, contracts, and applications.


License to Use

Tali Gillette Fine Jewelry LLC grants you a non-exclusive, non-transferable, limited license to access and use the contents or information available on the website for your personal use only, and not to download or modify it, or any portion of it, except with the express written consent of the parties. You may not reproduce, duplicate, adapt, copy, sell, resell, transmit or otherwise exploit for any commercial purpose this Website or any portion of this Website without the express written consent of Tali Gillette Fine Jewelry LLC. You agree not to interrupt or attempt to interrupt the operation of the website in any way. 


DISCLAIMER OF WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT: YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. TALI GILLETTE INC EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TALI GILLETTE FINE JEWELRY LLC MAKES NO WARRANTY THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS, (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE SERVICE WILL BE ACCURATE OR RELIABLE, AND (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL ACCESSED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS. NO INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM TALI GILLETTE OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS. 


LIMITATION OF LIABILITY 

YOU EXPRESSLY UNDERSTAND AND AGREE THAT TALI GILLETTE FINE JEWELRY LLC SHALL NOT BE LIABLE FOR ANY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF ANY FUNDS, TANGIBLE OR INTANGIBLE, LOSS OF PROFITS, GOODWILL, USE, DATA OR ANY OTHER LOSSES RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE USE OR PARTICIPATION IN ANY THIRD PARTY PRODUCT OR SERVICE OR OTHER WEBSITES; (iii) STATEMENTS OR CONDUCT OF ANY THIRD PARTY YOU MAY ACCESS THROUGH THE SERVICE; OR (iv) ANY OTHER MATTER RELATING TO THE SERVICE. 


Indemnity 

You agree to release, indemnify, defend, and to hold Tali Gillette Fine Jewelry LLC and its subsidiaries, affiliates, officers, agents, or other partners, and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs regarding your breach of the Terms and/or any claim or demand made by any third party due to or arising out of your use of the Site or Service or your violation or alleged violation of any rights of another. Changes to Terms of Service:We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


General Information

The Terms of Use listed on this website constitute the entire agreement between you and Tali Gillette, superseding any other agreements or understandings between you and Tali Gillette Fine Jewelry LLC. The Terms and the relationship between you and Tali Gillette shall be governed by the laws of the State of New York, and you agree to submit to the exclusive jurisdiction of the federal and state courts located in New York, NY. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the Service or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.For questions regarding these Terms, please email info@taligillette.com. Please also review our Privacy Policy.By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Privacy Policy

Privacy Policy 

The privacy of your information is very important to us. Accordingly, we have designed this privacy policy in order to communicate what information we collect, why we collect this information, and how we use the information we collect. 


Collecting Your Information

We collect information from you when you register on our website, place an order, enter a contest, respond to a communication such as e-mail, or participate in another website feature. When ordering or registering, we may ask you information such as email adress, billing address, where it is being shipped to among other information. You may, however, visit our website anonymously.By registering on the Site, you are giving the Company consent to the collection, use and disclosure of your contact information in accordance with the terms of this privacy policy. 


Use of Your Information 


Communications

Should you provide us with personally identifiable information, this information may be used to communicate with you in order to, among other things, alert you as to information regarding our products and services that we believe may be of interest to you. We will use your personally identifiable information to confirm your transaction, respond to your requests or inquiries, send you promotional emails, provide you with other administrative information regarding your order, and provide you with any other information we deem helpful to you. We want to communicate with you only if you want to hear from us. If at any time you do not wish to receive communications from Tali Gillette Fine Jewelry, you may elect to opt-out of receiving further email by clicking on the unsubscribe link in any email promotion sent to you. 


Cookie Policy 

Cookies are small pieces of information sent to your Web browser and stored on your hard drive to help us provide you with a more effective and interesting shopping experience. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current website activity, which enables us to provide you with improved services.However, if you would like to be notified when a cookie may be written, set your browser to stop accepting new cookies. To disallow the use of cookies altogether, please see the "Help" option in your browser's toolbar. 


Security 

We are committed to protecting your privacy in accordance with the terms of this privacy policy and we will use appropriate security measures to protect the personal information you provide to us, including the use of a Secure Socket Layer (SSL). However, no internet data transmission can be guaranteed to be secure from access by unintended parties, and, by registering with us and providing personal information, you agree that you will not hold us responsible for any breach of security unless such breach is due to our gross negligence or deliberate violation of this privacy policy. Please note that if you have logged in from a shared computer, it is important that you sign off your account before leaving that computer.Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. 


Shopify

Our website is hosted on Shopify Inc. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. Tali Gillette Fine Jewelry LLC does not keep or store your credit card information. 


Payment

Through Shopify, Tali Gillette Fine Jewelry LLC is PCI DSS compliant. Your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. 


Billing and Account Information

We reserve the right to refuse any order you place with us for any reason. We may limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. 


Disclosure to Third Parties 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include our business. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 


Third Party Links

We may include third party links on our website. We have no affiliation to these third party websites and they have separate privacy policies. Please review these policies before you transact with these websites. We are not responsible or liable for the content and activities of these linked websites. If you have any questions or concerns regarding these sites or their products please direct them to the third party. 


Questions and Feedback

Please send us any comments, questions or concerns pertaining to our privacy policy to info@taligillette.com